Graan voor Visch 18028, 2132GB Hoofddorp
Chamber of Commerce: 71206582
Article 1 – General
1.1 These conditions apply to every offer, quotation and agreement between the User, hereinafter referred to as: “User”, and a Client to which the User has declared these conditions applicable, insofar as the parties have not deviated from these conditions explicitly and in writing.
1.2 In these terms and conditions, User means: Spice Trip, registered with the Chamber of Commerce under number 71206582.
1.3 Client is understood to mean: the person who has given the order to organize an event or in whose name the User organizes an event or makes a reservation. The client is also referred to as the applicant until an agreement has been concluded.
1.4 The supplier is understood to mean: the person who, in the course of his business, offers goods and / or services for an event to be organized by the User, or for the general services of or for the User.
Article 2 – Scope
2.1 The client or supplier accepts the applicability of these conditions by entering into an agreement with the User or participating in an activity of the User.
2.2 In the event of conflict between these conditions and the general conditions of the client or supplier, the former will prevail unless the User and the client / supplier agree otherwise in writing.
2.3 User is only bound by the agreement and / or changes to it and / or additions to it, if it has accepted it in writing.
Article 3 – Conclusion and content of the agreement
3.1 An agreement is concluded when the client or supplier accepts an offer from the User orally (or by telephone) or in writing. The client or supplier receives a written confirmation of the agreement from the User.
3.2 If the User has already started the execution / adjustments of a quotation in consultation, if interest has been shown, without a written agreement being concluded, the applicant will owe all costs in preparation. This means, among other things, the research costs for obtaining more information than described in the first non-binding offer, costs of site visits and conversations on location with the applicant or User.
3.3 Who (on behalf of a legal person, client or supplier) enters into an agreement is jointly and severally liable for all obligations arising from that agreement.
Article 4 – Payment
4.1 Payment for events must be made prior to the event. Costs that are calculated on subsequent calculation must be paid within 10 days of the invoice date, in a manner to be indicated by the User in the currency in which the invoice was made. Payment for individuals must be made prior to the event, in a manner to be indicated by the User in the currency in which the invoice is made.
If an invoice is not paid prior to the event, it must be paid in the cookery on the date of the event. A surcharge of 4.6% applies to the costs of the workshop. If this is not done, Spice Trip reserves the right to charge an 8% surcharge on the total invoice that is sent afterwards.
If the Client fails to pay an invoice on time, the Client will be in default by operation of law.
The Client then owes an interest of 5% per month, unless the statutory interest is higher, in which case the statutory interest is due. The interest on the claimable amount will be calculated from the moment that the Client is in default until the moment of payment of the full amount due.
4.3 If the Client is in default or omission in the (timely) fulfillment of its obligations, all reasonable costs incurred in obtaining payment out of court will be for the account of the Client. The extrajudicial costs are calculated on the basis of what is customary in Dutch debt collection practice, currently the calculation method according to Rapport Voorwerk II.
Article 5 – Price
5.1 At the request of the Client, the User will make an offer for an arrangement or reservation agreed in consultation. User is free to offer temporary packages at a special rate.
5.2 User reserves the right to pass on price changes that take place between the order confirmation and its execution to the client.
The user is obliged to notify and explain this price change to the client as soon as possible.
A price correction of the user’s fixed rates takes place every year.
Article 6 – Order changes
Changes to the original agreement, by or on behalf of the client, that lead to costs that are not included in the order confirmation, will be charged to the client on the basis of subsequent calculation.
Said changes, including additional participants in the event, must be notified to the User in writing and accepted by the User no later than 2 days before the start of the event; only then does the risk of implementation lie with the User.
The duration of a workshop / party / drink or dinner is determined by the agreement. Extra hours can be charged on subsequent costing € 50 per hour or part thereof
Article 7 – Liability
7.1 If the User is liable, this liability is limited to what is arranged in this provision.
7.2 The User is not liable for damage, of whatever nature, caused by the User assuming incorrect and / or incomplete information provided by or on behalf of the Client.
7.3 If User is liable for any damage, then User’s liability is limited to a maximum of twice the invoice value of the order, at least to that part of the order to which the liability relates.
7.4 The liability of the User is in any case always limited to the amount of the payment from his insurer, if applicable.
7.5 User is only liable for direct damage.
7.6 Direct damage is exclusively understood to mean the reasonable costs for determining the cause and the extent of the damage, insofar as the determination relates to damage within the meaning of these terms and conditions, any reasonable costs incurred to compensate the User for the faulty performance. to have the agreement answered, insofar as these can be attributed to the User and reasonable costs incurred to prevent or limit damage, insofar as the Client demonstrates that these costs have led to limitation of direct damage as referred to in these general terms and conditions. The user is never liable for indirect damage, including consequential damage, loss of profit, missed savings and damage due to business interruption.
7.7 The limitations of liability included in this article do not apply if the damage is due to intent or gross negligence of the User or his managerial subordinates.
Article 8 – Cancellation of the agreement regarding private workshops
UPDATE as of March 28, 2020 For the open workshops, the conditions as described in the confirmation that each participant receives after booking an open workshop apply.
8.1 Workshops: If the Client cancels a workshop after confirmation, there will be no refund OR an optional date will be provided to choose from in the next 6 months period. The ticket can be transferred to a friend or family without any extra cost.
Spice Trip goes ahead with the workshop always with a minimum of 6 participants, if the minimum number is not met for any open workshop, the customer will be informed atleast 5 days in advance for alterantive date options or complete refund.
Any Gift card purchased from the website can be redeemed for 18 months since the time of purchase of the card. Incase the workshop is priced higher than the giftcard, the difference will NOT be charged to the client.
8.2 Catering: If the Client cancels a catering, costs already incurred will be charged at all times.
Until 1 month before the start of the catering, other costs will not be charged.
If canceled between 14 and 2 days before the start of the catering, the costs are 50% of the price per person before the catering.
In case of cancellation from 48 hours before the start of the catering, the costs are 100% of the price per person of the catering. This applies to both the cancellation of the entire catering and the cancellation of individuals.
Article 9 – Termination of the agreement
9.1 User has the right at all times to refuse and / or terminate an agreement, whether or not already concluded, in case the assignment is in conflict with any statutory or other government provision. User also has the right to terminate an agreement if, in its opinion, the content may damage the interests and / or good name of its company.
9.2 If the safety of guests, staff and / or contracted parties is insufficiently guaranteed or in the event of improper use of the materials made available, the User is entitled to deviate at his own discretion from the already concluded agreement, or at the expense of the defaulting party. to dissolve the party in whole or in part.
Article 10 – Indemnification
The Client indemnifies the User against any claims by third parties who suffer damage in connection with the execution of the agreement and the cause of which is attributable to others than the User. If the User should be held liable by third parties for this reason, the Client is obliged to assist the User both in and out of court and to immediately do everything that may be expected of him in that case. If the Client fails to take adequate measures, the User is entitled, without notice of default, to do so himself. All costs and damage on the part of the User and third parties resulting from this, will be fully for the account and risk of the client.
Article 11 – Intellectual property
The User reserves the rights and powers that it has under the Copyright Act and other intellectual laws and regulations. User has the right to use the knowledge gained by the execution of an agreement for other purposes as well, insofar as no strictly confidential information of the Client is brought to the notice of third parties.